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Rome Accessible Tours | Dowcett Testimonial

Dowcett Family | Reading - USA | 19th May 2023

Our family of four traveled with Enzo for our 18 day trip to Rome, Florence and Sorrento last month.

We could not have been more pleased with his services!

After a bad experience with and an astronomical quote from a US based travel agent, we reached out to Enzo to help plan our trip to Italy with my father’s mobility impairment in mind.

He got right to work with us with several video calls.

Ironing out details on a daily basis and constantly emailing back and forth with us to ensure we could fit everything we wanted to on the itinerary.

Once we arrived, I had encountered a medical issue that required a visit to the ER.

He came into the medical facility and translated with me to ensure I got the best care possible!

And that was just day one.

When we encountered a problem with the motorized scooter we had rented for my Dad’s use.

He helped us navigate getting a replacement and communicated with the company we were using on our behalf.

He brought us to the best spots to eat for pit stops in each region.

We are still dreaming of the gelato place in Rome and he gave us excellent recommendations for our excursions both on his days on and his days off.

Our journey from Rome to Florence included some incredible stops in the Tuscan region and it was a day we consider a standout from the trip.

He started the day whenever we asked and was patient when we needed those “extra 5 minutes” getting out the door.

He escorted us through the Vatican Museums and saved us from getting ripped off for a $800+ “Wheelchair accessible tour” in the process.

For our day trip to Venice, he went above and beyond and worked over-time to get us home after a very long day of waiting around for our return from the islands.

I could tell story after story about our time with him and all he did for us.

There is not enough to say about Enzo and his commitment to meeting his clients needs and making Italy accessible for everyone— he is second to none!

We miss him dearly and would love to travel with him again!

Grazie mille Enzo!